Thursday, September 29, 2011

9 Resources for your BlackBerry PlayBook

BlackBerry is a forward thinking brand that recently introduced a new 7” tablet PC called the PlayBook. This tablet includes many impressive features that allow users to work smarter and play harder. It offers tons of high performance graphics and multi-media capabilities, video chatting and a handful of pre-installed popular apps brought to you via PlayBook software. For users that are just getting started with their PlayBook tablets, BlackBerry offers a wide selection of resources for support, guidance and information. Here’s a list of the top 9 resources for your BlackBerry PlayBook.

1) BlackBerry PlayBook support
Each PlayBook includes a 90-day complimentary trial of PlayBook support that connects you to an expert team of BlackBerry techies that can walk you through any issue you encounter, including set-up, troubleshooting and synching of devices.
2) Warranty
The device has an optional 2-year extended warranty available for users that need it.
3) Knowledge base
On their website, BlackBerry provides a link to a robust knowledge base that provides PlayBook apps support, along with many other hot topics.
4) Owner’s Manual
If you ever have a question about one of the features of your PlayBook, simply visit the BlackBerry site and download or read the owner’s manual. It’s that easy.
5) YouTube Channel
BlackBerry’s YouTube channel is complete with video tutorials on how to use and customize the device and get the most out of your tablet.
6) Twitter Channel
BlackBerry has a special Twitter account dedicated to support, which makes it easy for users to reach the company while on the go.
7) Forums
Rather connect with other owner’s that speak with someone in technical support? BlackBerry provides a handy link to user forums, accessible from their website. These communities include help and troubleshooting for BlackBerry desktop software, applications, smart phones and the PlayBook tablet.
8) Help blog
BlackBerry employs a full-time blog staff that posts articles on popular topics and trends on a regular basis.
9) Recycling Program
When it’s time to upgrade your device to the next best BlackBerry, just visit the website, download a pre-paid label, and send it in.

When you decide to purchase a PlayBook tablet, you can be sure that you won’t be left wondering how to operate your new toy. With plenty of resources at your fingertips, BlackBerry makes it quick and easy to connect to the company and other users through a variety of online channels.

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