BlackBerry PlayBook Help

Ever feel like you can’t quite get a handle on all the new technologies on the market? When BlackBerry recently introduced their PlayBook tablet PC device, the company made sure that there’s plenty of help available to users who need it.

The PlayBook tablet features plenty of tried and true BlackBerry favorites, like BBM, which is the proprietary messaging software responsible for driving the high demand of so many BlackBerry devices. However, the technology on the PlayBook is a little different, due to applications being optimized for a different programming language (SDK) and screen size (7”). This means that not all BlackBerry smart phone applications have been migrated over to the new PlayBook device just yet, a move that will happen later in 2011. For users who have questions regarding migrating applications from one BlackBerry device to another, the BlackBerry PlayBook support team is available to help. Best of all, BlackBerry does provide a 90 day complimentary trial of PlayBook support to all new owners.

As soon as your device is purchased, it’s recommended to go online and register it so that the support team has your serial number at their disposal. Then, if assistance is needed for PlayBook software or PlayBook apps support, just call the toll free number and a knowledgeable BlackBerry team member will be able to assist.

Whereas some technical support teams are used only when there is a problem, BlackBerry’s PlayBook support team is on hand for a lot more than just troubleshooting. In fact, they can help you set-up, customize and familiarize yourself with all that the device has to offer. From your initial interface organization, to synching Bluetooth and Wi-Fi connections, to running through a tutorial on how to download the most popular apps, the BlackBerry team is at your disposal as often as you need them – for a full 90 days. Access to this team can be extended for up to two years, along with a longer warranty, for users who prefer the added coverage.

With tablet PCs being relatively new in the market, BlackBerry recognized that many users may need additional help feeling comfortable with the features and functions of such devices. And having the BlackBerry support team in your back pocket when you buy a tablet gives you the added reassurance that you’re not alone. In addition, BlackBerry provides links to plenty of other resources from their website, so you can connect with other owners who may have similar questions or concerns. It’s a smart move for BlackBerry and peace of mind for you.