Wednesday, October 26, 2011

Coach, Put the PlayBook In

People have often compared events in life to sporting events, which is why this article bears this particular title. Anyone who has a child who is an athlete has said, or heard another parent say a derivation of this title to a sports coach at least once in their life. Coaches too have heard their assistants make similar recommendations to them. While some may not understand why an article that deals with BlackBerry products would utilize a sports analogy as a title, choosing mobile communications products for business and pleasure is quite similar to fielding a winning sports team. Just like university or professional sports teams select players based on their talents and prospects for continued development, the customer who seeks to invest in fourth-generation technology such as the a smart phone or tablet must carefully weigh their wants and ambitions against every product’s strengths and weaknesses.

The internet and other media are currently awash with all manner of reviews and commentaries that claim that RIM’s latest creation, the BlackBerry PlayBook does not stack up against its competition. However, these claims are complete fabrications. RIM has developed a completely new operating system that is designed expressly for use with PlayBook. This new OS guarantees faster processing speeds, better multitasking capabilities, and access to applications, which had been only available to subscribers on other fourth-generation networks. This has greatly improved the capabilities of the PlayBook, and placed its users above the herd.

This increased performance has caused the widespread availability of applications for the purposes of entertainment and business for BlackBerry subscribers. Furthermore, RIM has made great strides in the realm of technical support and customer service, providing access to trained experts through the worldwide web, traditional on-site BlackBerry retailers, and over the phone. While many other companies run their customer service as one unified department, RIM has eased the customer’s access to PlayBook support, by dividing customer services and technical support for their fourth-generation tablet from those associated with other BlackBerry devices.

For example PlayBook apps support provides customers with necessary software updates needed to allow both your PlayBook and your personally-selected PlayBook applications to continue functioning properly. Furthermore, PlayBook offers a unique application that allows the user to transfer address books and other personal contact information between their BlackBerry devices at will. This application is called BlackBerry PlayBook contact, and also allows the subscriber instant access to BlackBerry’s native e-mail servers. This app is so crucial to users, that RIM has given this app its own division of customer support, PlayBook contact support. The wealth of features and variants of technical support available can make the BlackBerry PlayBook your family’s or company’s MVP this year.

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